Delivery policy

FOR ORDERS OF COSMETICS

Ho Chi Minh City area:

Orders over 300,000 VND free shipping.

Orders under 300,000 VND shipping fee 22,000 VND.

Other areas:

Orders from 500,000 VND free shipping.

FOR ORDERS OF FOOD or FOOD AND COSMETICS

Ho Chi Minh City area:

Orders over 400,000 VND free shipping.

Orders under 400,000 VND shipping fee 22,000 VND.

Other areas:

Orders from 3,000,000 VND free shipping.

*Note: Delivery time

In Ho Chi Minh City (inner city and suburbs), delivery is during business hours, delivery time is within 12-24 hours, calculated from the time Cocovie Shop confirms the order (Applicable from Monday to Friday every week).

Other areas deliver during business hours and delivery time is 2-3 days, calculated from the time Cocovie Shop confirms the order (Applicable from Monday to Friday every week).

For any questions, please contact the Customer Service department of Shop.cocovie.com.vn via Hotline 02836062760 – 0918 343 503 (8:30 am – 6:30 pm) or email: info.cocovie@gmail.com. Shop Cocovie is committed to checking orders and having a policy to resolve each specific case.